Shipping policy

SP Natural Hair Care Products
Effective Date: [12/02/2026]Thank you for shopping with SP Natural Hair Care Products. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully.

1. Business Information

SP Natural Hair Care Products
📞 Phone: 9310712760
📧 Email: spmuktie689@gmail.com
📍 Address: Ward No 15, Rajiv Nagar, Garhmukteshwar, Hapur-245205, Uttar Pradesh, India

2. Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During high-demand periods, processing time may slightly increase.

3. Shipping & Delivery Time

  • Standard delivery time: 3–7 business days (depending on location).
  • Delivery timelines may vary for remote areas.
  • We are not responsible for delays caused by courier partners or unforeseen circumstances (weather, strikes, etc.).

4. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout.
  • Free shipping may be available on selected orders or promotional offers.

5. Order Tracking

  • Once your order is shipped, tracking details (if available) will be shared via SMS, email, or WhatsApp.
  • Customers can contact us for tracking assistance.

6. Incorrect Address

  • Customers must provide complete and accurate shipping details.
  • We are not responsible for delivery failures due to incorrect or incomplete addresses.
  • Additional charges may apply for re-shipping returned parcels.

7. Damaged or Lost Packages

  • If you receive a damaged package, please contact us within 48 hours with photos as proof.
  • In case of lost shipments, we will coordinate with the courier partner to resolve the issue.

8. International Shipping

(Currently, shipping is available within India only.)
If international shipping becomes available, charges and timelines will vary based on destination.

9. Contact Us

For any shipping-related queries, please contact:
📞 9310712760
📧 spmuktie689@gmail.com
📍 Ward No 15, Rajiv Nagar, Garhmukteshwar, Hapur-245205, Uttar Pradesh, India